Trust Our Service Guarantee
When you complete enrollment for LifeLock® or LifeLock Ultimate™ protection, you are immediately backed by our comprehensive $1 Million Total Service Guarantee and have access to Member Services and our world-class remediation system.
Our service guarantee includes:
- If you become a victim of identity theft while you are a LifeLock member due to a failure in our service, we will spend up to $1 million to hire experts, lawyers, investigators, consultants and whatever else it takes to help your recovery.*
- A dedicated remediation specialist to personally assist you every step of the way in the recovery process.
Identity Theft Insurance
Identity theft insurance included with your LifeLock membership — with zero deductible — reimburses you for certain out-of-pocket expenses, including **:
- Fradulent withdrawals
- Lost Wages
- Child and/or elderly care
- Document replacement fees
- Travel expenses
Plus, LifeLock will retain lawyers, investigators and case managers on your behalf. For a summary of benefits, click here.
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Member Services
Our recovery professionals work closely with you to evaluate your specific situation and provide the support you need to recover quickly.
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* See our Terms & Conditions for more details. Due to New York state law restrictions, the LifeLock $1 Million Total Service Guarantee cannot be offered to residents of New York.
** The foregoing is only a summary. Please refer to the actual policy for all applicable terms, conditions, and exclusions of coverage which may be viewed here.
