The LifeLock $1 Million Total Service Guarantee†
When you become a LifeLock member, you’re immediately backed by our $1 Million Service Guarantee‡. Plus you’ll have access to our U.S. based Member Services agents 24 hours a day, 7 days a week, 365 day a year. We’re here when you need us.
Our Service Guarantee Includes:
- LifeLock will spend up to $1 million to hire experts, lawyers, investigators, consultants and whoever else it takes to help your recovery if you become a victim of identity theft while a LifeLock member.
- Certified Resolution Specialists to handle your case step by step throughout the recovery process.
- A zero deductible identity theft insurance policy.‡
Identity Theft Insurance
Identity theft insurance included with your LifeLock membership – with zero deductible – reimburses you for the following out-of-pocket expenses:
- Fraudulent withdrawals
- Lost Wages
- Lost wallet or purse
- Child and/or elderly care
- Document replacement fees
- Travel expenses
For a summary of benefits, click here.
Award-Winning Member Services
Our U.S. based recovery professionals work closely with you to evaluate your specific situation and provide the support you need to recover quickly.
* The Service Guarantee Applies only to the identity theft protection services and does not apply to LifeLock Credit Score Manager.
** The benefits under the Service Guarantee are provided under a Master Insurance Policy underwritten by State National Insurance Company. Please see the actual policy for applicable terms, conditions and exclusions of coverage which may be accessed through the summary of benefits.
‡ The benefits under the Service Guarantee are provided under a Master Insurance Policy underwritten by State National Insurance Company. As this is only a summary please see the actual policy for applicable terms and restrictions at LifeLock.com/legal.