We'll protect you.
- Once enrollment is completed, your identity is protected. Within 48 hours you will receive a welcome email explaining all your LifeLock member benefits.
- You will also be directed to your secure online member portal to complete your member profile and provide important monitoring information.
- Within 4 to 6 weeks, your Welcome Kit and membership cards will arrive at your home.
We'll alert you.
- Whenever we detect a threat to your identity, LifeLock will alert you by e-mail, phone or text message — meaning you will hear from us only when necessary.
- You can view your alerts anytime by signing in to your secure online member portal.
Member Tip: Your secure online portal is the information hub for all things related to your identity and LifeLock membership. Bookmark it and check back often.
We'll inform you.
- Each month you will be sent an account summary email, detailing the health of your identity.
- LifeLock will also keep you up-to-date with the latest e-newsletter and notify you of current scams and breaches so you can help protect your family and friends.
We'll help you.
- Need assistance or have an identity-related question? A live, Member Services Representative is available - 24/7/365.
- You can also reach us anytime via email at firstname.lastname@example.org.