What to Expect
As a LifeLock Identity Theft Protection Member

We'll protect you.

  • Once enrollment is completed, your identity is protected. Within 48 hours you will receive a welcome email explaining all your LifeLock member benefits.
  • You will also be directed to your secure online member portal to complete your member profile and provide important monitoring information.
  • Within 4 to 6 weeks, your Welcome Kit and membership cards will arrive at your home.

We'll alert you.

  • Whenever we detect a threat to your identity, LifeLock will alert you by e-mail, phone or text message — meaning you will hear from us only when necessary.
  • You can view your alerts anytime by signing in to your secure online member portal.

Member Tip: Your secure online portal is the information hub for all things related to your identity and LifeLock membership. Bookmark it and check back often.

We'll inform you.

  • Each month you will be sent an account summary email, detailing the health of your identity.
  • LifeLock will also keep you up-to-date with the latest e-newsletter and notify you of current scams and breaches so you can help protect your family and friends.

Member Tip: Like our Facebook page and follow @lifelock on Twitter to receive all the latest news.

We'll help you.

  • Need assistance or have an identity-related question? A live, Member Services Representative is available - 24/7/365.
  • You can also reach us anytime via email at member.services@lifelock.com.
  • We'll protect you.
  • We'll alert you.
  • We'll inform you.
  • We'll help you.