LifeLock Command Center

Actively monitors unregulated global networks for your identity information. If we find you are at risk, we'll alert you by e-mail and help protect you against accidental personal information disclosures, not just from your personal computer, but all other computers that may store your personal information and participate in peer-to-peer file-sharing.

LifeLock Identity SDS^™ (Search, Detect, Secure) service helps alert you to identity threats fast by monitoring non-credit related sources for changes to your identity and personal information. We monitor for such things as changes to your public and court records, fraudulent payday loans, unknown addresses associated with your identity, and more, and then notify you via LifeLock Identity SDS^™ Reports and Alerts:

Notifies you of any payday loan activity associated with your name, date of birth and/or Social Security number.

A payday loan is a small, short-term, high-interest loan that can be obtained from a lender without a credit inquiry being conducted. Criminals often take out these loans by writing post-dated fraudulent checks and using stolen identity documents.

Lists registered sex offender records for your zip code. It will also alert you if a sex offender is fraudulently using your address. These records are compiled from county courts, Departments of Corrections (DOC), offices of Administration of Courts (AOC) and other legal agencies for states.

Lists postal addresses associated with your identity found in public records.

Lists alternate names associated with other pieces of your identity (Social Security number, driver’s license, etc.) found in public records.

Lists court records that match your name and date of birth from county courts, Departments of Corrections (DOC), offices of Administration of Courts (AOC) and other legal agencies to help you verify that criminals aren’t using your name to commit crimes. The types of offenses listed include felonies, misdemeanors, sexual offenses, traffic citations and more.

Provides you broader identity coverage, greater control, and early notification of potential identity threats. We alert you by e-mail, postal mail, and/or phone whenever we detect your personal information being used to apply for many forms of credit cards, wireless services, retail credit, utilities, check orders/reorders, mortgage loans, auto loans and non-credit related payday loans. If the application is fraudulent, our remediation team will take action to help protect your good name.

As a LifeLock member, if you become a victim of identity theft because of a failure in our service, we’ll help fix it at our expense, up to $1,000,000. We not only assign a dedicated specialist to help you, but we will spend up to $1,000,000 on lawyers, investigators, accountants, case managers – whatever it takes to help protect your good name. Read details and restrictions on our $1 Million Total Service Guarantee.

Using industry-leading technology our eRecon^™ service searches thousands of known criminal Web sites for the illegal selling or trading of your personal information (including your Social Security number and credit card number, if provided). When we find a piece of your identity on one of these black market sites, we alert you and help you take steps to resolve the problem.

By submitting a change of address request, identity thieves can divert your mail to steal your personal and financial information. TrueAddress^™ is designed to proactively detect any new address information in address databases nationwide. Once detected, we notify you and if the address change is fraudulent, we work with you to help avoid further damage and restore accurate address information.

A lost or stolen wallet can mean hours of contacting police, banks and government agencies before an identity thief uses your information to their advantage. As a LifeLock member, if your wallet goes missing, just give us a call - anytime, anywhere - and a WalletLock^™ specialist will help cancel and replace the lost contents of your wallet, including your credit/debit cards, driver's license, social security card, insurance cards, checkbook - even travelers checks. (Pictures, cash, and other monies are excluded. Member is responsible for all applicable fees charged by document issuing companies to replace lost or stolen documents.)

Not only are pre-approved offers annoying, they also present an easy opportunity for thieves. That’s why we request your name be removed from pre-approved credit card offer mailing lists. This reduces the possibility of someone rifling through your mail and stealing financial information to open credit using your name.

While you can do this yourself for free, we make it convenient and order your free annual credit reports from the three major credit-reporting agencies on your behalf. These free credit reports allow you to check for discrepancies and potential credit-related problems.

It’s good to know that no matter where you are or what time it is, LifeLock will be there. LifeLock provides anytime online access to our myLifeLock member portal and direct 24/7 access to our Member Service Representatives.