USPS Warns of Malware in Phony Email

Crooks are phishing for your personal information again.

The Postal Inspection Service, the law enforcement arm of the U.S. Postal Service, is warning about a phony email that’s been reported by victims nationwide. The email claims to be from the USPS and informs the recipient that a package couldn’t be delivered. The email contains an attachment or link that, when clicked, installs malware on your computer. The Postal Inspection Service warns the malware “could steal personal identifiers of the customer and compromise the customer’s information.”

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The Postal Inspection Service recommends the following steps if you receive one of the emails:

  • Do not click on the link or open the attachment
  • Forward the email to
  • Delete the email


Fraudsters Also Phoning Victims

Criminals aren’t limiting their attacks on consumers to emails — they’re also phoning potential victims. Callers use the same scenario as the emails: more information is required to deliver a package. The caller then tries to pry personal identifying information out of the victim.

If you receive one of the calls, the Postal Inspection Service advises:

  • Do not provide any personal identifying information to the caller
  • Hang up
  • Contact your local post office to verify the phone call
  • Contact the Postal Inspection Service at 877-876-2455

The Postal Inspection Service investigation into the fraudulent emails and calls is ongoing.

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