LifeLock Reviews

We search over a trillion data points every day looking for potential threats. LifeLock can proactively monitor credit applications, file sharing and a wide spectrum of other networks that have your personal information.

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  • Called to address an alert

    Was told by the rep that a Capitalone credit card application with my name was reported. I explained in no way was this my application. However i received another email alert notification that suggested i reported it was mine? What the heck? Read more »

    By Thilpipre , on 2017-11-03  16:34:14

  • Alert is too generic

    I received an alert that "This email is from the LifeLock Member Services Team. We detected your personal information being used in our network†. DATE: 07/23/2017 11:18 AM ALERT TYPE: Existing Account Update CATEGORY: Bank Account Checking... Read more »

    By Catherine Kimball , on 2017-07-24  03:01:43

  • no connection after the request i go to review the account

    i tried to access my account to review it and get a a delay and a black screen and a continue attempt with your e-mail you send to access the account but it never accesses the account on line. Read more »

    By HERBERT STEWART , on 2017-07-23  23:47:06

  • I have 3 accounts

    I am not happy with the inability to communicate with a representative. Read more »

    By h2ofowl , on 2017-07-14  17:08:48

  • poor timing

    When you send out an alert, please be aware that there is more than one timezone in the world. You should include your timezone in the alert so we know, in our timezone, when the alert occurred. Read more »

    By JOHN CLAXTON , on 2017-05-22  13:25:07

  • Follow through

    Recently someone has stolen my husband's identity and I believe mine as well. At first I was notified of the activity in my husband's name and it stated the person was trying to open an account with sprint. When he called in, he was told he couldn't t... Read more »

    By L. Watkins , on 2017-02-09  15:49:16

  • 30 days free

    what happen to the 30 days free for the first month ? Read more »

    By Juletta Flyingeagle , on 2016-11-08  04:44:10

  • User Name & Password

    my user name is my e/mail address I put in correctly and my password correctly & still couldnt review my information. What am I paying you $52.00 a mo for myself & my wife if I cant acces the online information to add or review information? The protec... Read more »

    By Frank G.Maluso , on 2016-10-30  21:33:36

  • Efficient Staff

    It is necessary that I change my password to reinstate my account. I am having difficulty completing this process. I could use some support. I was told this is what I should do Appreciate the monthly report Read more »

    By Barbara Jamison , on 2016-06-21  19:46:27

  • Efficient Staff

    It is necessary that I change my password to reinstate my account. I am having difficulty completing this process. I could use some support. I was told this is what I should do Appreciate the monthly report Read more »

    By Barbara Jamison , on 2016-06-14  07:30:49

3 Layers Of Protection For Your Unique Identity

DETECT

ALERT

RESTORE

† LifeLock does not monitor all transactions at all businesses.