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A little bit of information is all we need to start your protection.

  • Birthdate
  • Social Security Number
  • Address
  • Email
  • Phone Numbers
  • WE SCAN

    We start looking out for you.

    We look for use of your personal information. Only LifeLock has proprietary technology that searches for a wide range of potential threats to your identity.

    WE ALERT

    We tell you if we find something. You respond with a simple “Yes” or “No”.**

    If we see activity with your personal info, we alert† you by text, email or a phone call**. If it’s not you, we get to work on your behalf.

    Types of alerts may vary with your subscription plan:**

    Is this court record yours?*
    Did you apply for a mortgage?
    Did your address change?
    Did you make this transaction?*
    Did you give out your SSN?
    Did you open this bank account?*

    * Available for Advantage and Ultimate Plus membership
    ** Phone alerts made during normal local business hours. Alert response features may not be provided with certain LifeLock services such as Identity Alert Lite™. Alerts via phone and text are not included with Identity Alert Lite™, and its type of alerts received are limited.

    WE RESTORE

    If your identity is stolen, we work to fix it.

    One of our U.S.-based specialists will be dedicated to your case from start to finish. Often we can resolve cases quickly. Other times it takes more work.

    EIGHT STEP RESOLUTION PROCESS

    STEP ONE

    You give us limited power of attorney so we can work on your behalf.

    STEP TWO

    We gather the necessary information for your case.

    STEP THREE

    We set a 7-year fraud alert.

    STEP FOUR

    We begin mediating claims and processing credit disputes.

    STEP FIVE

    We submit your insurance claim.

    STEP SIX

    We’ll secure legal representation and pay court costs, if needed.

    STEP SEVEN

    We organize and catalog your file in case of future fraud.

    STEP EIGHT

    You receive a credit report showing all identity theft info has been removed.

    MILLION DOLLAR PROTECTION PACKAGE

    Three ways LifeLock has your back.

    Service Guarantee

    If you become a victim of identity theft while a LifeLock member, we will provide the necessary lawyers and experts if needed to help resolve your case.

    Stolen Funds Reimbursement

    If your money is stolen due to ID theft, we will reimburse up to the amount provided by your plan.

    Personal Expense Compensation

    If you incur costs for documents, travel, lost wages and more due to identity theft, we will compensate you for up to the amount provided by your plan.

    Million Dollar Protection Package benefits are provided by a Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). The Master Policy provides coverage for Stolen Funds Reimbursement and Personal Expense Compensation, each with limits of up to $25,000 for Standard members, up to $100,000 for Advantage members and up to $1 million for Ultimate Plus members. If needed, LifeLock will provide lawyers and experts under the Service Guarantee. Please see the policy terms, conditions and exclusions at LifeLock.com/legal.

    LifeLock Memberships also include:

    Free iOS and Android App

    Download the LifeLock app to receive alerts and notifications directly to your mobile device.

    24/7 Member Support

    You’ll have access to U.S.-based, award-winning Identity Theft Protection Agents who can assist you day or night.

    Lost Wallet Protection

    Lose your wallet? We’ll help cancel or replace credit cards, licenses and Social Security cards.

    Cancel Anytime

    If you’re unhappy for any reason, you can cancel your membership any time.


    How LifeLock Works

    Does LifeLock work? Well, understanding how LifeLock identity theft protection works is important to answering that question. LifeLock uses proprietary technology that searches† for potential threats to your identity. If we see activity using your personal information, we alert† you. If it’s not you, we go to work on your behalf. And if you’re ever victimized by identity theft (learn more about what identity theft is), a member of our U.S.-Based Identity Restoration Team will be dedicated to your case. Which LifeLock plan is best for you? We have different plans for different needs. For an easy comparison chart, visit our Plans page. It’ll help you answer the ultimate question, “Do I need LifeLock?”