Report Potential Security Vulnerability

LifeLock's commitment to information security

As an industry-leading provider of identity theft protection services, LifeLock is firmly committed to information security. Our customers trust us with important data and we continually update our strong Information Security Program (ISP) to maintain that trust. We make substantial investments in people, processes and systems to ensure that our members’ data is protected against ever more complex and pervasive threats.

Digital security threats continue to evolve and we welcome the responsible disclosure of potential bugs, security issues, or vulnerabilities to improve our security risk posture. To report a potential security issue, please email To help us reproduce your findings, please describe the matter in as much detail as possible and include any other data that might be helpful.

If you are having problems accessing your account, please use our Member Help Center.